Tracey Martin
3 weeks ago
Mark, Chris and Marty completed our move without any problems and just got on with the job. The attention to detail including the door covering, bannister cover and floor covering meant that our property was protected whilst our belongings were taken into our new home. We had absolute confidence in them all. It was worth every penny and glad we chose this removal company.
Response from the owner:Dear Tracey,
Thank you so much for taking the time to leave such a lovely review. It’s fantastic to hear that Mark, Chris and Marty looked after you so well and made your move feel as straightforward and stress-free as possible.
The attention to detail you mention — from protecting the doors and bannister to covering the floors — is exactly the standard we aim for at Johnsons. After so many years serving customers across Dorset and the surrounding areas, we know that it’s not just about moving furniture from A to B, but about taking care of someone’s home and belongings along the way.
I’ll make sure your kind comments are passed on to Mark, Chris and Marty. They’ll be delighted to know their care and professionalism were appreciated.
Thank you again for choosing Johnsons of Shaftesbury and for your confidence in our team. We really do appreciate it.
From the Johnsons Team
Mike
4 weeks ago
We moved from Surrey to Dorset at the end of March 2025. We took quotes from two companies for packing and moving the contents of a seven bedroom house. Johnsons were prompt to reply and quick to visit. They impressed us with their sense of purpose and professionalism and, even though they were marginally more expensive, we chose them. At no stage have we ever had any reason to doubt the wisdom of that decision. The six man team that handled our move were all thoroughly nice people who went out of their way to help us and make sure that the move went as smoothly as possible. So far as we were concerned, everything ran like clockwork and all our needs were attended to on an unfailingly good natured and helpful basis. Mark and the team were simply excellent and I would have no hesitation in recommending them to other people.
The second part of this review deals with the return to us of some furniture and other possessions that had been in store with Johnsons for some 18 months. The return was handled by a two man team who turned up on time and carried everything to the appropriate destination in our house. This included carrying several relatively heavy items 75 m to a storage shed. Everything was done quickly and efficiently and with great patience. This completed what turned out to be a very positive experience and we are most grateful for all the help provided.
Response from the owner:Dear Mike,
Thank you so much for your generous review and for placing your trust in Johnsons of Shaftesbury for such a significant move. We're delighted to hear that our team made a lasting impression right from the quoting stage through to the final delivery.
It’s especially rewarding to know that Mark and the rest of the crew helped your move from Surrey to Dorset run like clockwork. We’re proud to have a team that combines professionalism with genuine care and good humour, and your feedback is a true testament to their dedication.
We’re so pleased that you felt confident in your decision to choose us, and we're truly grateful for your recommendation. Wishing you all the best as you settle into your new home in beautiful Dorset!
Warm regards,
The Johnsons of Shaftesbury Team
Nicki
1 month ago
Johnsons were helpful, polite and efficient throughout the moving process. Whether it was our initial enquiry or the move itself everyone was lovely and made a tricky process run smoothly.
Response from the owner:Dear Nicki,
Thank you so much for taking the time to leave such a lovely review. It really means a lot to everyone here at Johnsons.
We know that moving home can be a stressful time, so we’re particularly pleased to hear that our team helped make the whole process feel straightforward and well organised, from your very first enquiry through to moving day.
As a family-run Dorset business with a long history in the local community, we take great pride in looking after our customers and providing the friendly, personal service that we’ve always been known for.
We’ll make sure your kind words are passed on to the team. Thank you again for choosing Johnsons, and we wish you all the very best and many happy years in your new home.
Alison Hunt
1 month ago
We used Johnson’s as knew of them when we lived locally to Shaftesbury. We had a complicated house move where our exchange date kept changing but even with this they managed to fit our move in. Although they could not deliver our furniture due to lack of men they kept our stuff on the lorry in their secure unit with no extra charges for two weeks. I cannot thank them enough for everything and the team of packers were exceptional, big shout out to Tim. Thank you all once again.
Response from the owner:Dear Alison Hunt,
Thank you so much for your wonderful review and for taking the time to share your experience with us.
We completely understand how stressful a complicated house move can be, especially when exchange dates keep changing, so we’re delighted that we were able to accommodate you and help take some of that pressure away.
It’s fantastic to hear that our packing team looked after you so well, and we’ll be sure to pass your special thanks on to Tim and the rest of the team. We’re also pleased that our secure storage facility was able to provide a solution while you waited for delivery, without any additional charge.
Thank you once again for choosing Johnsons of Shaftesbury and for putting your trust in us. We wish you every happiness in your new home!
The Johnsons of Shaftesbury Team
Dr Jess K Miller
2 months ago
What a formidable, relentlessly professional, proactive, kind and well humoured Team! I cannot do justice to this company. Fantastic service at a really critical time for anyone moving home. Five stars and more!
Response from the owner:Dear Dr Jess Miller,
Thank you so much for such a wonderful review! It really means a great deal to the whole Johnsons team.
Moving home can be an incredibly stressful and emotional time, so we’re delighted to hear that our team helped take some of that pressure away. Your kind words about their professionalism, proactive approach, humour and care are very much appreciated.
Thank you again for choosing Johnsons and for taking the time to share your experience. Five stars is fantastic
Best Regards
The Johnsons Team
VM
2 months ago
We had a team from Bath, Thomas Firbank, and they were amazing. They took the pressure and stress off us the whole day. From calling to advise an arrival time to placing every item in our new home with care showed a great pride in their work. A massive thank you to all of them
Response from the owner:Thank you so much for your wonderful review.
We're delighted to hear that Thomas Firbank, Bath team made your moving day such a positive experience with Johnsons of Shaftesbury . Moving home can be stressful, so it's fantastic to know that their communication, professionalism, and attention to detail helped take the pressure off throughout the day.
We take great pride in delivering a personal and careful service, and your kind words about the team's care and dedication will mean a great deal to them.
Thank you for choosing Johnsons Removals, and we wish you every happiness in your new home.
The Johnsons Removals Team
Kiran Poolman
3 months ago
Thank you for handling my items so carefully! A great team of people to pack and load my goods for storage, they have been returned over a year later, delivered back by Martin & Brad. The containers were emptied efficiently and all with a smile… thank you!
Response from the owner:Thank you Kiran so much for your fantastic review.
We're delighted to hear that you were pleased with every stage of your storage journey, from the careful packing and loading of your belongings to their safe return over a year later. It's wonderful to know that Martin and Brad made your delivery a positive experience, unloading everything efficiently and with a smile.
Your kind comments mean a great deal to the whole team, and we'll be sure to pass your thanks on to everyone involved, especially Martin and Brad. Thank you for choosing Johnsons to look after your belongings, and we hope to be of service again in the future.
Best wishes,
The Johnsons Team
Cam and Bill Cooke-Roberts
3 months ago
Alisha, Paul and team were so helpful and positive with lots of minor requests and changes – went above and beyond. Made everything easy for us and were very friendly.
Response from the owner:Hi Cam & Bill,
Thank you for taking the time to leave such a wonderful review.
It was a pleasure to help with your move, and we're so pleased to hear that Alisha, Paul and the rest of the team were able to make the process as smooth and stress-free as possible. We understand that plans can change, so we're always happy to accommodate requests wherever we can.
Your kind words about our team's friendly approach and willingness to go the extra mile are greatly appreciated. We'll be sure to pass your comments on to Alisha and everyone involved.
Thank you for choosing Johnsons. We wish you every happiness in your new home and hope we can assist you again in the future.
The Johnsons Team
Desmond Booley
3 months ago
A van with the contnts of my container arrived on time and the gentlemen helped carry ,and store ,the various items inside it.They were polite and very helpful.I signed for the delivery and payment was made by card.My address is the same since I was not moving house!Many thanks!
Response from the owner:Dear Desmond,
Thank you very much for your wonderful review.
We're delighted to hear that everything arrived on time and that our team helped carry and position your belongings exactly where you needed them. Providing a friendly, helpful service is something we take great pride in, so it's lovely to know our crew made such a positive impression.
Thank you for choosing Johnsons and for taking the time to share your experience. We really appreciate your kind words and hope to be of assistance again in the future.
Best wishes,
The Johnsons Team
Carolina
4 months ago
Johnsons have moved me twice and they’re amazing – such a kind, efficient and helpful team✨
Response from the owner:Dear Caroline,
Thank you for the fantastic review and any future recommendations you give for Johnson’s.
Best regards
Paul
Rebecca Baggaley
4 months ago
first class service – prompt arrival and fully loaded from house , shed , garage and garden in 2 hrs . Everything was well secured in the lorry , and even though they had difficulty with the venders removals ( who arrived about 5 hrs late !) they still managed to work around and speedily put the items in places specified . 100% recommend
Response from the owner:Dear Rebecca,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you received first-class service from our team and that the loading of your house, shed, garage, and garden was completed so efficiently. Our crews take great pride in ensuring that every item is carefully packed and secured for transit.
While delays caused by other parties can sometimes create challenges on moving day, we're pleased that our team was able to adapt, work around the situation, and still ensure your belongings were placed exactly where you wanted them in your new home.
Thank you for your recommendation and for choosing Johnsons of Shaftesbury. We wish you every happiness in your new home and appreciate your trust in us.
Kind regards,
Mark and the Johnsons of Shaftesbury Team
Lydia Everitt
5 months ago
The guys were all efficient, polite, careful and thorough. They also went over and above when we hit an issue with some items and showed understanding and sympathy. Their patience and good humour was constant.
Response from the owner:Dear Lydia.
Thank you so much for your lovely review. We’re delighted to hear the team were efficient, polite, careful and thorough throughout your move.
We know moving can sometimes come with unexpected challenges, so we’re especially pleased the crew were able to help with understanding, patience and good humour when issues arose. Your kind comments will mean a great deal to the whole team.
Thank you again for choosing Johnsons of Shaftesbury — we truly appreciate your support and wish you all the very best in your new home.
wendy westlake
6 months ago
Excellent friendly crew.
Nothing was too much trouble for them.
Service with a smile.
Very professional.
Worked well as a team.
Definitely recommend.
Everything handled with care and well wrapped
Response from the owner:Thank you Wendy, for your lovely feedback and recommendation. We’re so pleased to hear our crew were friendly, professional, and took such good care in wrapping and handling your belongings. It’s wonderful to know their teamwork and positive attitude helped make your move easier. As a family business with over 170 years in Dorset, we’re proud to carry on this tradition of service with a smile.
From The Johnsons team
Nicky Gill
6 months ago
Moving a grand piano from one room to another May sound simple but proves tricky when it involves going via a muddy rain soaked garden. The trio from Johnsons managed this without leaving any evidence of the passage across the garden and the new, light coloured carpet in the piano’s new surroundings remained spotless. A good careful job.
Response from the owner:Dear Nicky,
Thank you for your kind review & great video & photo.
We’re glad to hear the team handled your piano move with the care and attention it deserved—especially given the less-than-ideal conditions! Navigating a muddy garden while keeping both your property and new carpet spotless is no small task, so it’s great to know the effort didn’t go unnoticed.
I’ll be sure to pass your comments on to the crew—they’ll really appreciate it.
Thank you again for choosing Johnson’s of Shaftesbury.
Steve Bowden
7 months ago
What a brilliant team of 4 we had to move us from our property and unload everything into our new property. Everyone was cheerful and hard working
Response from the owner:Dear Steve,
Thank you for your great review!
We’re so pleased to hear that our team made such a positive impression on moving day. A cheerful, hardworking crew really does make all the difference, and it’s great to know they delivered exactly that for you.
We’ll be sure to pass your kind comments on to the team—they’ll really appreciate it.
Wishing you all the best in your new home!
– The Johnsons of Shaftesbury Team
Robert Bennett
7 months ago
After a 2-year conveyance I was finally ready to leave my oversized property and move to a smaller place in Pulham, Dorset. However, there was a three month gap and so everything was moved seamlessly by Johnsons to their storage, then seamlessly again to my new property which was redecorated throughout beforehand. The Johnsons team didn't leave a single mark on anything. Wonderful! I can't praise them more highly!
Thank you Johnsons of Shaftesbury!
Response from the owner:Dear Robert,
Thank you so much for your wonderful review!
We know how stressful a long conveyancing process can be, so we’re delighted we could help make your move as smooth as possible—both into storage and on to your new home in Pulham. It’s great to hear the team took such care with your belongings and that everything arrived without a mark, especially after your property had been redecorated.
Your kind words really mean a lot to the whole crew, and we truly appreciate you taking the time to share your experience.
Wishing you all the very best in your new home!
The Johnsons of Shaftesbury Team
Rebecca Pike
8 months ago
The crew from Johnsons of Shaftesbury made our move effortless from supplying our quote to carefully loading and unloading all our belongings. Took the stress out of moving. 100% recommended.
Response from the owner:Dear Rebecca,
Thank you so much for your kind review. We’re delighted to hear that our team made your move feel effortless from the initial quote through to loading and unloading.
Moving home can be stressful, so it’s great to know we helped make the process smooth and worry-free. Your recommendation means a lot to the whole Johnsons of Shaftesbury team.
We wish you every happiness in your new home.
Johnsons of Shaftesbury Team
Ian Alderman
8 months ago
Excellent service! The men that came to do the job were very polite and helpful nothing was too much trouble. Great job!!
Response from the owner:Hi Ian,
Thank you for your fantastic feedback!
We’re really pleased to hear you received such excellent service and that the team made the experience a positive one. Politeness, helpfulness, and going the extra mile are exactly what we aim for, so it’s great to know that came across on your move.
I’ll be sure to pass your kind comments on to the crew—they’ll be delighted.
Thank you again for choosing Johnson’s of Shaftesbury!
Ellie Alford
11 months ago
If I could give more than 5 stars I would.
The 3 guys that helped us move on Monday 10th November were amazing. Nothing was too much trouble for them. Polite and friendly but also willing to have a laugh with us.
Worth every penny! Would 100% recommend.
Response from the owner:Dear Ellie,
Thank you so much for your wonderful review!
We’re delighted to hear that your moving day on Monday 10th November went so smoothly. Our crews work hard to be helpful, polite and good-humoured, so it’s fantastic to know the team made the experience easier and even a little more enjoyable for you.
We truly appreciate your kind words — and your 5-star recommendation means a great deal to all of us here at Johnsons of Shaftesbury.
If you ever need us again, we’ll be more than happy to help!
— The Johnsons Team
Sarah Skinner
11 months ago
Everything was so easy and nothing was too much trouble! Such a hardworking team who were a pleasure to deal with. We would highly recommend Johnsons!
Response from the owner:Hi Sarah,
Thank you so much for your lovely feedback. We're really pleased to hear that everything felt easy and that the team took good care of you — that’s exactly what we aim for. We’ll make sure your comments are passed on to the crew.
Thanks again for choosing Johnsons, and for the recommendation — it means a lot to us!
Best wishes,
The Johnsons of Shaftesbury Team
Kat Newsom
1 year ago
Really great service, friendly helpful team from booking right through to the guys with us packing and unpacking. Couldn’t have asked for more. Martin and Louis were so great, Tom and Paul super helpful, thanks all. Would highly recommend.
Response from the owner:Dear Kat,
Thank you so much for your kind words and fantastic feedback. We’re so pleased to hear that everything went smoothly from booking through to packing and unpacking. Martin, Louis, Tom, and Paul will be delighted to know their efforts made such a positive difference to your move.
We really appreciate your recommendation and are glad we could make the process easy and stress-free for you.
Warm regards,
The Johnsons Team
Debra Royston
1 year ago
Amazing service – made my move seamless and stress free. Would definitely recommend them!
Response from the owner:Hi Debra,
Thank you so much for your kind words! We’re delighted to hear our team helped make your move seamless and stress-free. Your recommendation means a lot to us — wishing you all the best in your new home!
Warm regards,
The Johnsons Team
Jamie Hussey
1 year ago
Excellent service!! Arrived on time. Very considerate with our indoor cats, very polite and made the process of moving easy! Meet us at our new home the next day and unloaded everything quick and efficient!! Would recommend to any locating to Shaftesbury or surrounding areas.
Response from the owner:Hi Jamie,
Thank you so much for your lovely review! We’re delighted to hear everything went smoothly and that our team helped make your move stress-free. It’s great to know they took good care around your cats and made both move days run efficiently.
We really appreciate your recommendation and wish you all the best settling into your new home in the Shaftesbury area!
Warm regards,
The Johnsons Team
Geoff Hutton
1 year ago
Two and a half trucks, unpacked into feeder vans thanks to our tricky property access, and Johnson’s took it all in their stride. Over 300 boxes, 296 plant pots and every piece of that jigsaw was packed and handled with care, and everything arrived intact.
Not one breakage, no damage; just faultless service. Five stars doesn’t even cover it.
A huge thank you to Mark, Michael, Chris and Harry, and the rest of the crew who made it all happen on 25 September 2025. (And we’ve nearly unpacked already, because everything was placed exactly where it needed to be!)
We couldn’t recommend Johnson’s enough.
Thank you!
Geoff & Michael
Response from the owner:Thank you so much, Geoff and Michael,
For such an outstanding review. We’re delighted to hear that everything went smoothly despite the tricky access at your new property and the sheer scale of your move — over 300 boxes and nearly 300 plant pots is no small feat!
Mark, Michael, Chris, Harry, and the rest of the team will be thrilled to know their hard work and attention to detail made the process seamless and stress-free for you. We really appreciate your kind words and generous recommendation.
Wishing you all the very best settling into your new home — and thank you again for choosing Johnsons of Shaftesbury.
Warm regards,
The Johnsons Team
Sarah Humphrey
1 year ago
Outstanding service from this company from start to finish. The removal lads were polite, cheerful and exceedingly efficient. Would happily recommend them to anyone. Thank you.
Response from the owner:Dear Sarah,
Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly from start to finish and that our team made a great impression with their efficiency and good spirits. We really appreciate your recommendation and kind words.
Warm regards,
The Johnsons Team